Emergency Procedure

If you need to report an emergency to us such as injured or escaped livestock or damaged infrastructure please follow this procedure:

  1. Call the office on 01256 381190.
  2. If no one answers, wait for the answering message which will detail the name and mobile number of the member of staff who is currently on call.
  3. Phone the on-call member of staff who will then respond accordingly.

NOTES:

  • Please do not phone a member of staff directly unless you know they are on-call.

  • If you are unsure if a particular situation qualifies as an emergency then please phone the on-call member of staff anyway so that they can make the decision on how to proceed.

  • Most importantly of all – please do not report injuries or sick animals via the blog alone – always call the emergency on-call contact.


    Thank you!

    Tuesday, 4 April 2023

    Eight in the sunshine

    The eight ponies were spread out over the tufted grass in E4 at 1000 this morning grazing the dry grass or browsing the gorse.  All appeared content and healthy. 

    I checked on the 'no feeding' signs and found them present on the main gates but I realise now that I didn't check on the small kissing gate at the Velmead end of the site.

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    Friday 4th July - All 6 seen

    At 17:00 this afternoon, the ponies were gathered near the track to the east of Brock’s Hill. As I made my way down the hill, they all came ...