Emergency Procedure

If you need to report an emergency to us such as injured or escaped livestock or damaged infrastructure please follow this procedure:

  1. Call the office on 01256 381190.
  2. If no one answers, wait for the answering message which will detail the name and mobile number of the member of staff who is currently on call.
  3. Phone the on-call member of staff who will then respond accordingly.

NOTES:

  • Please do not phone a member of staff directly unless you know they are on-call.

  • If you are unsure if a particular situation qualifies as an emergency then please phone the on-call member of staff anyway so that they can make the decision on how to proceed.

  • Most importantly of all – please do not report injuries or sick animals via the blog alone – always call the emergency on-call contact.


    Thank you!

    Friday, 22 August 2025

    Friday 22nd August - All 3 seen

    At 17:15 this afternoon, I was given a lovely welcome, with the ponies coming to meet me at the main entrance and greeting me with soft nickers. They were very affectionate, enjoying plenty of strokes and rubs, and rewarding me with cuddles and nuzzles. With plenty of flies around, they were happy to stand in the shade while being fussed over. All three looked happy, relaxed, and in good condition.

    To encourage the girls away from the entrance, we wandered around the corner, where they began grazing on the slope of Brock’s Hill. They tucked into fresh grass and heather before crossing the track to graze closer to the perimeter fence. Around 18:00, they made their way down to the fire hydrant for a drink—there was still plenty of water available—before resting in the shade of the trees and enjoying long neck rubs.

    By 18:20, the ponies had moved south to graze in the shade of the trees and bushes, where there were far fewer flies. They were happy to be brushed as they grazed on the long grass. By 19:00, they had moved further southwest, happily munching on grass growing among the gorse and bracken, nibbling at the gorse as they passed. I said my goodbyes a short while later, leaving them grazing contentedly.

    The ponies were all good today.






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