Emergency Procedure

If you need to report an emergency to us such as injured or escaped livestock or damaged infrastructure please follow this procedure:

  1. Call the office on 01256 381190.
  2. If no one answers, wait for the answering message which will detail the name and mobile number of the member of staff who is currently on call.
  3. Phone the on-call member of staff who will then respond accordingly.

NOTES:

  • Please do not phone a member of staff directly unless you know they are on-call.

  • If you are unsure if a particular situation qualifies as an emergency then please phone the on-call member of staff anyway so that they can make the decision on how to proceed.

  • Most importantly of all – please do not report injuries or sick animals via the blog alone – always call the emergency on-call contact.


    Thank you!

    Sunday, 16 November 2025

    Sunday 16th November - Pony Update - now 4 ponies on site

    There are now four New Forest ponies on site at the Long Valley reserve.

    Shortly after 15:10 this afternoon, Nicky brought the four ponies back to the site. Once unloaded, the girls were eager to explore their new surroundings. They immediately climbed the eastern slope of Brock’s Hill, which is looking great after the recent removal of much of the gorse. After completing a loop and returning down the side of the racecourse, they came over to say hello and happily accepted a few strokes.

    After Nicky left, the ponies continued exploring calmly. They spent some time under the trees in the far southwest corner before grazing along the north and east sides of Brock’s Hill. They then crossed the path and enjoyed the plentiful grass in the pasture by the Gelvert stream. They remained very friendly, coming over for more strokes and rubs. I said my goodbyes at 16:50, by which time it was already dark, leaving them peacefully grazing. It’s wonderful to have ponies back at Long Valley.

    The ponies were all good today.


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    Sunday 16th November - Pony Update - now 4 ponies on site

    There are now four New Forest ponies on site at the Long Valley reserve. Shortly after 15:10 this afternoon, Nicky brought the four ponies b...