Emergency Procedure

If you need to report an emergency to us such as injured or escaped livestock or damaged infrastructure please follow this procedure:

  1. Call the office on 01256 381190.
  2. If no one answers, wait for the answering message which will detail the name and mobile number of the member of staff who is currently on call.
  3. Phone the on-call member of staff who will then respond accordingly.

NOTES:

  • Please do not phone a member of staff directly unless you know they are on-call.

  • If you are unsure if a particular situation qualifies as an emergency then please phone the on-call member of staff anyway so that they can make the decision on how to proceed.

  • Most importantly of all – please do not report injuries or sick animals via the blog alone – always call the emergency on-call contact.


    Thank you!

    Tuesday, 21 November 2023

    Tuesday 21st November - None seen

    An hour and a half spent walking around the site, including visiting all four corners and the top of Brock's Hill failed to reveal any ponies.  I spoke with the contractors but they had not seen them today either.  As I left the site I couldn't help but feel they were probably now in the place I first looked! 

    No comments:

    Post a Comment

    Friday 22nd August - All 3 seen

    At 17:15 this afternoon, I was given a lovely welcome, with the ponies coming to meet me at the main entrance and greeting me with soft nick...