Emergency Procedure

If you need to report an emergency to us such as injured or escaped livestock or damaged infrastructure please follow this procedure:

  1. Call the office on 01256 381190.
  2. If no one answers, wait for the answering message which will detail the name and mobile number of the member of staff who is currently on call.
  3. Phone the on-call member of staff who will then respond accordingly.

NOTES:

  • Please do not phone a member of staff directly unless you know they are on-call.

  • If you are unsure if a particular situation qualifies as an emergency then please phone the on-call member of staff anyway so that they can make the decision on how to proceed.

  • Most importantly of all – please do not report injuries or sick animals via the blog alone – always call the emergency on-call contact.


    Thank you!

    Wednesday, 13 August 2025

    Wednesday 13th August - all 3 seen

    Having stomped round the woods first, found the ponies on the track at 7.30 this morning … all 3 fine. But all 3 were coming to me and followed hoping for treats (even Pandora!) so it looks like a member of the public has been feeding them unfortunately. The no feeding signs are all still there. I did wonder if there needs to be a very simple direct DO NOT FEED THE PONIES sign. Just a thought.

    Just seen the note about the pond so sorry no photos but water is low and manky. Small stream in the woods is still there

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    Wednesday 20th august- all 3 seen

    3 ponies happy and well eating grass. Cooler today so no flies. Smallest mare has a big horsefly bite by her withers, but bothered by it. wa...