Emergency Procedure

If you need to report an emergency to us such as injured or escaped livestock or damaged infrastructure please follow this procedure:

  1. Call the office on 01256 381190.
  2. If no one answers, wait for the answering message which will detail the name and mobile number of the member of staff who is currently on call.
  3. Phone the on-call member of staff who will then respond accordingly.

NOTES:

  • Please do not phone a member of staff directly unless you know they are on-call.

  • If you are unsure if a particular situation qualifies as an emergency then please phone the on-call member of staff anyway so that they can make the decision on how to proceed.

  • Most importantly of all – please do not report injuries or sick animals via the blog alone – always call the emergency on-call contact.


    Thank you!

    Monday, 6 April 2026

    Monday 6th April - All 2 seen

    At 14:30 this afternoon, one of the ponies was basking in the sunshine on the patch of grass at the start of the track up Brock's Hill, while the other was browsing gorse a little further up the slope. They were both very friendly, taking turns to come over and greet me before settling in for plenty of strokes and rubs. They were happy, relaxed, and looking well.

    After our initial greetings, the non-collared pony moved a little further up the hill and into the shade. There, she was happy to just stand and be fussed over, thoroughly enjoying extended neck, ear, and shoulder scratches. She would shift position to ensure I could reach all of her itchy spots. Afterwards, she appreciated having the loose hair brushed from her back and sides before returning to rest in the sunshine. The collared pony patiently waited her turn and relished a long neck and chin scratch, offering affectionate nuzzles and licks in return. After a while, she began nibbling gorse from the bushes at the side of the track, content to keep receiving a relaxing back rub while she ate.

    By 15:30, the ponies had crossed the path into the southwest-corner pasture, where they enjoyed fresh grass and gorse in the warm sunshine. They both approached for more attention, happily taking a break from their grazing for extra strokes and rubs. I said my goodbyes at 15:50, leaving them peacefully grazing together.

    The ponies were all good today.




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