Emergency Procedure

If you need to report an emergency to us such as injured or escaped livestock or damaged infrastructure please follow this procedure:

  1. Call the office on 01256 381190.
  2. If no one answers, wait for the answering message which will detail the name and mobile number of the member of staff who is currently on call.
  3. Phone the on-call member of staff who will then respond accordingly.

NOTES:

  • Please do not phone a member of staff directly unless you know they are on-call.

  • If you are unsure if a particular situation qualifies as an emergency then please phone the on-call member of staff anyway so that they can make the decision on how to proceed.

  • Most importantly of all – please do not report injuries or sick animals via the blog alone – always call the emergency on-call contact.


    Thank you!

    Friday, 3 April 2026

    Thursday 2nd April - Staff Check - Hoof

    11.51 

    Ponies on main entrance track. 
    Dark bay pony with collar came over for a chat. 
    Her back hooves are badly chipped and cracked. Apologies if picked up before, I havent seen them for a while. Have sent pics to owner. 

    Otherwise both well, no other issues 


    Zoe 
    By at

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    Thursday 2nd April - Staff Check - Hoof

    11.51  Ponies on main entrance track.  Dark bay pony with collar came over for a chat.  Her back hooves are badly chipped and cracked. Apolo...