Emergency Procedure

If you need to report an emergency to us such as injured or escaped livestock or damaged infrastructure please follow this procedure:

  1. Call the office on 01256 381190.
  2. If no one answers, wait for the answering message which will detail the name and mobile number of the member of staff who is currently on call.
  3. Phone the on-call member of staff who will then respond accordingly.

NOTES:

  • Please do not phone a member of staff directly unless you know they are on-call.

  • If you are unsure if a particular situation qualifies as an emergency then please phone the on-call member of staff anyway so that they can make the decision on how to proceed.

  • Most importantly of all – please do not report injuries or sick animals via the blog alone – always call the emergency on-call contact.


    Thank you!

    Wednesday, 7 January 2026

    Wednesday 7th January - Staff Check

    15.00 

    All 8 ponies seen, all in high spirits. They all came over to say hello. All good. 
    I'm sure this has been noted already but the dark bay pony with the collar has a bit of cracking to her back hooves. 

    Cheers 

    Zoe 

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    Wednesday 7th January - Staff Check

    15.00  All 8 ponies seen, all in high spirits. They all came over to say hello. All good.  I'm sure this has been noted already but the ...