Emergency Procedure

If you need to report an emergency to us such as injured or escaped livestock or damaged infrastructure please follow this procedure:

  1. Call the office on 01256 381190.
  2. If no one answers, wait for the answering message which will detail the name and mobile number of the member of staff who is currently on call.
  3. Phone the on-call member of staff who will then respond accordingly.

NOTES:

  • Please do not phone a member of staff directly unless you know they are on-call.

  • If you are unsure if a particular situation qualifies as an emergency then please phone the on-call member of staff anyway so that they can make the decision on how to proceed.

  • Most importantly of all – please do not report injuries or sick animals via the blog alone – always call the emergency on-call contact.


    Thank you!

    Friday, 30 January 2026

    Friday 30th January - All 8 seen

    At 15:15 this afternoon, the ponies emerged from the southwest corner of the site and met me on the path just beyond the main entrance. I received a warm welcome, with several offering soft nickers as I approached. They were all very friendly, taking turns to come over and say hello and enjoy plenty of strokes and rubs. Although they were dry, their coats were still matted from the recent rain, and it was clear they had been rolling in muddy grass.

    After our initial greetings, the ponies moved onto the north-western slope of Brock’s Hill to browse gorse. They soon returned one by one for longer neck and back rubs, offering gentle nuzzles and cuddles in return. All eight were happy, relaxed, and looking well.

    Just after 15:45, it started to rain, but the ponies continued to alternate between grazing and returning for more attention. By 16:15, the rain had become heavier and some moved deeper into the gorse for shelter. I said my goodbyes shortly afterwards, leaving them to settle and find cover.

    The ponies were all good today.











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    Friday 30th January - All 8 seen

    At 15:15 this afternoon, the ponies emerged from the southwest corner of the site and met me on the path just beyond the main entrance. I re...