Emergency Procedure

If you need to report an emergency to us such as injured or escaped livestock or damaged infrastructure please follow this procedure:

  1. Call the office on 01256 381190.
  2. If no one answers, wait for the answering message which will detail the name and mobile number of the member of staff who is currently on call.
  3. Phone the on-call member of staff who will then respond accordingly.

NOTES:

  • Please do not phone a member of staff directly unless you know they are on-call.

  • If you are unsure if a particular situation qualifies as an emergency then please phone the on-call member of staff anyway so that they can make the decision on how to proceed.

  • Most importantly of all – please do not report injuries or sick animals via the blog alone – always call the emergency on-call contact.


    Thank you!

    Sunday, 18 January 2026

    Sunday 18th January - All 8 seen

    At 15:10 this afternoon, four ponies were grazing along the side of the racecourse, while the other four were on the grassy island by the Gelvert stream. All appeared content and in good condition.

    I met Nicky and Jackie on site, who had come to worm the ponies. The first group were very friendly, stepping onto the path to greet us and enjoying plenty of strokes and rubs before being wormed. Afterwards, they set off down the path to join the second group.

    The remaining four ponies were equally welcoming, coming over to greet me when I crossed the trench to see them. They enjoyed long neck rubs before I led them across into the larger pasture by the pond to be wormed. A couple were more hesitant about the process, but they remained calm and cooperative, helped by plenty of treats. Once finished, all eight ponies moved further east into the pasture near the test track to continue grazing.

    After confirming the ponies were settled, Nicky and Jackie said their goodbyes. I stayed on to spend some more time with the girls, who were calm and relaxed, taking turns to come over for more attention. Several enjoyed long neck and back rubs beside the path, fully relaxing and resting a hind leg.

    I said my goodbyes shortly before 16:45, leaving the ponies grazing peacefully in the fading light.












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