Emergency Procedure

If you need to report an emergency to us such as injured or escaped livestock or damaged infrastructure please follow this procedure:

  1. Call the office on 01256 381190.
  2. If no one answers, wait for the answering message which will detail the name and mobile number of the member of staff who is currently on call.
  3. Phone the on-call member of staff who will then respond accordingly.

NOTES:

  • Please do not phone a member of staff directly unless you know they are on-call.

  • If you are unsure if a particular situation qualifies as an emergency then please phone the on-call member of staff anyway so that they can make the decision on how to proceed.

  • Most importantly of all – please do not report injuries or sick animals via the blog alone – always call the emergency on-call contact.


    Thank you!

    Tuesday, 10 February 2026

    Tuesday 10th February - All 8 seen

    Shortly after 16:30 this afternoon, the ponies were sheltering from heavy rain beneath the trees near ///splints.meant.shatters, to the east of the path along the side of the racecourse. Tilly and Poppy spotted me approaching and kindly poked their heads out through the branches, letting me know I’d found them. The girls were more than happy to share their shelter, with all of them coming over to greet me.

    After around ten minutes, the rain eased and the ponies ventured out into the pasture to graze. They took turns coming over for long neck scratches and to have gorse removed from their forelocks and manes. It was clear they had been caught out in the open when the rain first started, as they were all thoroughly soaked.

    My main reason for visiting was to check on the chestnut pony. Her eye was definitely worse than yesterday, although it didn’t appear as bad as when Steve saw her earlier in the day. The rain seemed to have helped clean the eye slightly, with some of the earlier discharge having washed away. I was able to take some close-up photos, which I have shared with the owner, who plans to visit in the next couple of days to check on her.

    The ponies continued to alternate between grazing, foraging for acorns beneath the fallen leaves along the fence line, and returning for strokes and rubs. I said my goodbyes just after 17:15 as the rain became heavy again, leaving them to finish grazing before moving back under the trees for shelter.

    Aside from the chestnut pony’s eye, the ponies were all good today.








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