Emergency Procedure

If you need to report an emergency to us such as injured or escaped livestock or damaged infrastructure please follow this procedure:

  1. Call the office on 01256 381190.
  2. If no one answers, wait for the answering message which will detail the name and mobile number of the member of staff who is currently on call.
  3. Phone the on-call member of staff who will then respond accordingly.

NOTES:

  • Please do not phone a member of staff directly unless you know they are on-call.

  • If you are unsure if a particular situation qualifies as an emergency then please phone the on-call member of staff anyway so that they can make the decision on how to proceed.

  • Most importantly of all – please do not report injuries or sick animals via the blog alone – always call the emergency on-call contact.


    Thank you!

    Tuesday, 3 February 2026

    Tuesday 3rd February - ponies not seen

    The ponies were not in their usual spots this morning, lots of clear hoof prints but no ponies at the end of the tracks. While hunting I came across a fallen fence post near the water main ‘spring’ in the NW corner leaving the fence low enough to step over. There were no hoof prints in the soft ground outside so hopefully the ponies are all still inside. I used my remaining time to make a temporary repair with a post I’d seen by the corral before calling the office to report.

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