Emergency Procedure

If you need to report an emergency to us such as injured or escaped livestock or damaged infrastructure please follow this procedure:

  1. Call the office on 01256 381190.
  2. If no one answers, wait for the answering message which will detail the name and mobile number of the member of staff who is currently on call.
  3. Phone the on-call member of staff who will then respond accordingly.

NOTES:

  • Please do not phone a member of staff directly unless you know they are on-call.

  • If you are unsure if a particular situation qualifies as an emergency then please phone the on-call member of staff anyway so that they can make the decision on how to proceed.

  • Most importantly of all – please do not report injuries or sick animals via the blog alone – always call the emergency on-call contact.


    Thank you!

    Thursday, 12 February 2026

    Thursday 12th February - All 8 seen

    At 12:40 this afternoon, the ponies were sheltering from heavy rain under the trees in the southwest corner of the site. They had clearly been grazing before I arrived, as they were all soaking wet. The girls were especially friendly, each taking turns to come over to say hello and enjoy plenty of strokes and rubs. Despite the weather, they were all happy, relaxed, and looking well. The chestnut pony was the first to greet me, and I was delighted to see that her eye was looking much better today. The girls were content to stand for long neck rubs before I brushed the rain from their backs and sides and ruffled their coats to help them dry. Around 13:00, Nicky, the ponies’ owner, arrived to visit them and check on the chestnut pony’s eye. About ten minutes later, the rain eased, and the ponies wandered out to graze briefly before making their way to the northern side of Brock’s Hill to continue grazing along the hillside. Tilly paused near the main path for a roll in the soft, muddy grass before carrying on. As a precaution, Nicky applied antibiotic cream to the chestnut pony’s eye. The ponies were all good today.








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    Thursday 12th February - All 8 seen

    At 12:40 this afternoon, the ponies were sheltering from heavy rain under the trees in the southwest corner of the site. They had clearly be...