Emergency Procedure

If you need to report an emergency to us such as injured or escaped livestock or damaged infrastructure please follow this procedure:

  1. Call the office on 01256 381190.
  2. If no one answers, wait for the answering message which will detail the name and mobile number of the member of staff who is currently on call.
  3. Phone the on-call member of staff who will then respond accordingly.

NOTES:

  • Please do not phone a member of staff directly unless you know they are on-call.

  • If you are unsure if a particular situation qualifies as an emergency then please phone the on-call member of staff anyway so that they can make the decision on how to proceed.

  • Most importantly of all – please do not report injuries or sick animals via the blog alone – always call the emergency on-call contact.


    Thank you!

    Tuesday, 2 December 2025

    Tuesday 2nd - Staff Check

     All 6 seen, mostly hiding right in the gorse bushes




    First time checking the ponies since they were put back on site so had the pleasure of meeting this lovely fella! What a gorgeous pony! Bit bold mind, had to shoo them away from the truck quite a few times....



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    Tuesday 2nd - Staff Check

     All 6 seen, mostly hiding right in the gorse bushes First time checking the ponies since they were put back on site so had the pleasure of ...