Emergency Procedure

If you need to report an emergency to us such as injured or escaped livestock or damaged infrastructure please follow this procedure:

  1. Call the office on 01256 381190.
  2. If no one answers, wait for the answering message which will detail the name and mobile number of the member of staff who is currently on call.
  3. Phone the on-call member of staff who will then respond accordingly.

NOTES:

  • Please do not phone a member of staff directly unless you know they are on-call.

  • If you are unsure if a particular situation qualifies as an emergency then please phone the on-call member of staff anyway so that they can make the decision on how to proceed.

  • Most importantly of all – please do not report injuries or sick animals via the blog alone – always call the emergency on-call contact.


    Thank you!

    Wednesday, 24 December 2025

    Wednesday 24th December - Staff Check, Full House

    12.05 

    After over an hour of searching, all ponies found today at the very far end of the site near Test Track. 

    All well and in good spirits 

    Merry Christmas! 

    Zoe 

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    Wednesday 24th December - Staff Check, Full House

    12.05  After over an hour of searching, all ponies found today at the very far end of the site near Test Track.  All well and in good spirit...