Emergency Procedure

If you need to report an emergency to us such as injured or escaped livestock or damaged infrastructure please follow this procedure:

  1. Call the office on 01256 381190.
  2. If no one answers, wait for the answering message which will detail the name and mobile number of the member of staff who is currently on call.
  3. Phone the on-call member of staff who will then respond accordingly.

NOTES:

  • Please do not phone a member of staff directly unless you know they are on-call.

  • If you are unsure if a particular situation qualifies as an emergency then please phone the on-call member of staff anyway so that they can make the decision on how to proceed.

  • Most importantly of all – please do not report injuries or sick animals via the blog alone – always call the emergency on-call contact.


    Thank you!

    Friday, 28 March 2025

    Friday 28th March - All 7 seen

    The ponies were happily grazing near ///innovate.span.shin, in the pasture east of Brock's Hill, at 14:10 this afternoon. They were enjoying the sunshine, with a pleasant breeze keeping most of the flies away. They were all incredibly friendly, coming over one by one to say hello and enjoy plenty of strokes and rubs. Pandora greeted me with soft nickers and thoroughly enjoyed the first of many neck rubs.

    The ponies gradually grazed to the north, munching on plenty of heather and straw-like grass. When they reached the swampy area, they turned to the west, eventually grazing near ///dancer.beards.hoops. They frequently took turns to come over for more strokes, with several enjoying having their backs brushed. I noticed that the darkest bay pony had a small patch of dry skin on the right side of her neck, near her chin. I applied some healing cream to help soothe it.

    When I wandered off to get the cream, Tilly followed me to the side of Brock's Hill and thoroughly enjoyed a lock neck rub. She was very affectionate, offering the most gorgeous nuzzles. She fully extended her neck so I could reach right under her chin. At one point, she even rested her chin on my shoulder and closed her eyes, completely relaxing. When I returned, she was happily munching on gorse, but quickly stopped for another round of strokes before accompanying me back to the group.

    The bay pony’s legs continue to improve with each visit. There were no new bald patches today, and the hair regrowth on the existing ones is becoming more noticeable. The other bay pony was also showing clear signs of improvement, with significant new hair on the patch above her right eye. The hair on her neck is also getting thicker. Although she is still in slightly poorer condition than the others, she was happy, friendly, and enjoying plenty to eat.

    I said my goodbyes at 16:00 with the ponies still happily grazing. Four remained in the area they had wandered to earlier, while the other three had ventured northeast into the swampy area.
     
    The ponies were all good today.













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