Emergency Procedure

If you need to report an emergency to us such as injured or escaped livestock or damaged infrastructure please follow this procedure:

  1. Call the office on 01256 381190.
  2. If no one answers, wait for the answering message which will detail the name and mobile number of the member of staff who is currently on call.
  3. Phone the on-call member of staff who will then respond accordingly.

NOTES:

  • Please do not phone a member of staff directly unless you know they are on-call.

  • If you are unsure if a particular situation qualifies as an emergency then please phone the on-call member of staff anyway so that they can make the decision on how to proceed.

  • Most importantly of all – please do not report injuries or sick animals via the blog alone – always call the emergency on-call contact.


    Thank you!

    Tuesday, 18 March 2025

    Tuesday 18th March - All 7 seen - Fire outside of the site spread to the woodland near the Aldershot Road.

    The ponies were gathered on the east side of Brock's Hill at 13:45 this afternoon. Most were relaxing in the sunshine, while a couple were munching on gorse. I received a lovely welcome, with several of the ponies nickering as I approached. They were all very friendly, coming over to say hello and enjoy some strokes. Megan was initially lying down, but soon got up to greet me. Pandora was especially affectionate, savouring a long neck rub and rewarding me with gentle nuzzles. Tilly loved having the sides of her neck stroked as she rested in the warm sunshine. The ponies were all happy, relaxed, and looking well.

    At around 14:15, I spotted smoke rising from the far side of Brock's Hill and went to investigate. I discovered a fire outside the perimeter fence near ///alleges.spine.fewer. The wind was fanning the flames, causing the fire to spread quickly into the woodland near Aldershot Road. The fire brigade arrived swiftly and brought the situation under control. I informed Chris at HIWWT.

    When I returned to check on the ponies, they were completely fine and seemed totally unaware of the fire. They were still in the same spot I had left them, with most now grazing among the gorse bushes on the eastern slope of the hill. They seemed pleasantly surprised to see me again, and after another chorus of nickers, the girls came over one by one for more strokes and rubs. After a while, they returned to grazing, but frequently wandered back to spend some time with me. Pandora was an absolute delight this afternoon, enjoying long neck and back scratches, and rewarding me with plenty of nuzzles and licks.

    The bay pony’s legs looked the same as they did on Sunday, with bald patches on the inside and outside of all four legs. However, there were no new raw spots today. She was very friendly and enjoyed lots of strokes and rubs while resting in the sun.  I did notice that she seemed a bit self-conscious about me frequently checking her legs—occasionally taking a step away when I leaned in for a closer look. 

    The newer bay pony didn't seem any worse than at the weekend. She still had thinning around her neck and bald patches on her sides, but they weren't causing her any discomfort. Her head looked slightly better today, with what appeared to be some new hair growth starting.

    It was great to catch up with Steve this afternoon. He arrived while I stepped away to confirm that the fire brigade had fully extinguished the blaze, which they had. I said my goodbyes to the ponies just after 16:30, leaving them happily grazing near ///chuck.rejects.jump.

    The ponies were all good today. Sorry for the extra long update!

















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