Emergency Procedure

If you need to report an emergency to us such as injured or escaped livestock or damaged infrastructure please follow this procedure:

  1. Call the office on 01256 381190.
  2. If no one answers, wait for the answering message which will detail the name and mobile number of the member of staff who is currently on call.
  3. Phone the on-call member of staff who will then respond accordingly.

NOTES:

  • Please do not phone a member of staff directly unless you know they are on-call.

  • If you are unsure if a particular situation qualifies as an emergency then please phone the on-call member of staff anyway so that they can make the decision on how to proceed.

  • Most importantly of all – please do not report injuries or sick animals via the blog alone – always call the emergency on-call contact.


    Thank you!

    Monday, 14 July 2025

    5pm, Mon 14 Jul, none seen

    Did a good search of the site and kept looking from the hill but couldn’t see them.  Didn’t venture into the dense areas which is where they must have been.
    By at

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    Wednesday 16th July - none seem

    Unfortunately it was a no show this morning at 8.30. I checked all 4 corners and the wooded bit, but no ponies seen. ( although I did get gr...