Emergency Procedure

If you need to report an emergency to us such as injured or escaped livestock or damaged infrastructure please follow this procedure:

  1. Call the office on 01256 381190.
  2. If no one answers, wait for the answering message which will detail the name and mobile number of the member of staff who is currently on call.
  3. Phone the on-call member of staff who will then respond accordingly.

NOTES:

  • Please do not phone a member of staff directly unless you know they are on-call.

  • If you are unsure if a particular situation qualifies as an emergency then please phone the on-call member of staff anyway so that they can make the decision on how to proceed.

  • Most importantly of all – please do not report injuries or sick animals via the blog alone – always call the emergency on-call contact.


    Thank you!

    Monday, 28 July 2025

    Monday 28th July - All 3 seen

    At 19.20 this evening, the ponies were grazing near ///intervene.mouths.fists, in the northeast section of the site. They were happily browsing on long grass and leaves from the trees. One by one, they came over to say hello and enjoyed plenty of strokes and rubs. Although the sun was beginning to set behind the tall trees, there were still quite a few flies around. The ponies were content to stand close for head and neck rubs, which helped keep the flies at bay.

    After our initial greetings, they returned to grazing in the thicket, but soon came back over for longer neck and back rubs. They quickly relaxed, lowering their heads and resting a hind leg. After a while, Pandora moved into some nearby bushes to rest and escape the flies. She was happy for me to join her and thoroughly enjoyed a long neck rub, offering gentle nuzzles in return.

    The scratches on the larger pony’s left side looked less raised today and appeared to be healing well. She showed no signs of discomfort and was happy for me to rub over the area.

    By around 20:00, as the temperature dropped and the flies lessened, the ponies began grazing southwest toward the central cluster of trees in the more open area. They continued to wander over for more back and shoulder rubs as they ate. I said my goodbyes at 20:20, leaving them peacefully grazing.

    I hope you're feeling better soon, Carolyn.

    The ponies were all good today.






    1 comment:

    Friday 22nd August - All 3 seen

    The ponies were all good this late afternoon/evening.  I had the most lovely welcome with them meeting me at the entrance where they enjoyed...