Emergency Procedure

If you need to report an emergency to us such as injured or escaped livestock or damaged infrastructure please follow this procedure:

  1. Call the office on 01256 381190.
  2. If no one answers, wait for the answering message which will detail the name and mobile number of the member of staff who is currently on call.
  3. Phone the on-call member of staff who will then respond accordingly.

NOTES:

  • Please do not phone a member of staff directly unless you know they are on-call.

  • If you are unsure if a particular situation qualifies as an emergency then please phone the on-call member of staff anyway so that they can make the decision on how to proceed.

  • Most importantly of all – please do not report injuries or sick animals via the blog alone – always call the emergency on-call contact.


    Thank you!

    Wednesday, 18 February 2026

    Wednesday 18th - Fence fix

    16.16 
    I spent around 40 mins looking for ponies before heading to reported fence issue by stream. It does look like it was cut, one end was stuffed into the mud. 
    Have fixed it, but sadly no time left to continue looking for ponies. I know where they'll be as I looked everywhere else! 

    Zoe 

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    Wednesday 18th - Fence fix

    16.16  I spent around 40 mins looking for ponies before heading to reported fence issue by stream. It does look like it was cut, one end was...