Emergency Procedure

If you need to report an emergency to us such as injured or escaped livestock or damaged infrastructure please follow this procedure:

  1. Call the office on 01256 381190.
  2. If no one answers, wait for the answering message which will detail the name and mobile number of the member of staff who is currently on call.
  3. Phone the on-call member of staff who will then respond accordingly.

NOTES:

  • Please do not phone a member of staff directly unless you know they are on-call.

  • If you are unsure if a particular situation qualifies as an emergency then please phone the on-call member of staff anyway so that they can make the decision on how to proceed.

  • Most importantly of all – please do not report injuries or sick animals via the blog alone – always call the emergency on-call contact.


    Thank you!

    Friday, 20 February 2026

    Friday 20h February - All 8 seen

    Spent a couple of hours with the ponies this afternoon in mixed weather conditions. They were all very friendly and enjoyed long grooming sessions. 

    I said my goodbyes at 16:00, only for the girls to follow me out to the gate. After a final round of strokes, I said my final goodbyes at 16:15. Just as I was leaving, Alice was arriving to give them their staff check.

    Full update and photos to follow.
















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    Friday 20h February - All 8 seen

    Spent a couple of hours with the ponies this afternoon in mixed weather conditions. They were all very friendly and enjoyed long grooming se...