Emergency Procedure

If you need to report an emergency to us such as injured or escaped livestock or damaged infrastructure please follow this procedure:

  1. Call the office on 01256 381190.
  2. If no one answers, wait for the answering message which will detail the name and mobile number of the member of staff who is currently on call.
  3. Phone the on-call member of staff who will then respond accordingly.

NOTES:

  • Please do not phone a member of staff directly unless you know they are on-call.

  • If you are unsure if a particular situation qualifies as an emergency then please phone the on-call member of staff anyway so that they can make the decision on how to proceed.

  • Most importantly of all – please do not report injuries or sick animals via the blog alone – always call the emergency on-call contact.


    Thank you!

    Tuesday, 24 February 2026

    Tuesday 24th February - All 8 ponies seen

    The ponies were spread out on the eastern side of Brock's Hill at 1530 today enjoying the low sunlight.  All appeared well.  The chestnut pony has some old marks from the gungey eye on her face but the eye itself now looks clear.

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