Emergency Procedure

If you need to report an emergency to us such as injured or escaped livestock or damaged infrastructure please follow this procedure:

  1. Call the office on 01256 381190.
  2. If no one answers, wait for the answering message which will detail the name and mobile number of the member of staff who is currently on call.
  3. Phone the on-call member of staff who will then respond accordingly.

NOTES:

  • Please do not phone a member of staff directly unless you know they are on-call.

  • If you are unsure if a particular situation qualifies as an emergency then please phone the on-call member of staff anyway so that they can make the decision on how to proceed.

  • Most importantly of all – please do not report injuries or sick animals via the blog alone – always call the emergency on-call contact.


    Thank you!

    Friday, 31 January 2025

    Friday 31st January - All 7 seen - Tilly has a swollen left eye

    The ponies were grazing in the pasture near ///quits.change.being at 15:00 this afternoon. Although still damp from the earlier rain, they were drying out quickly. They were all very friendly, approaching one by one to say hello and enjoy plenty of strokes.

    After our initial greetings, the ponies returned to grazing in the heather, but frequently came back over for more strokes. They all enjoyed long neck and ear rubs, responding with affectionate nuzzles and head rubs. Pandora was especially friendly today, rarely leaving my side and happily soaking up endless strokes and rubs. Megan was also very sociable, coming over several times and always happy to have the sides of her neck stroked.

    Unfortunately, Tilly had a sore and rather swollen left eye today. While grazing, she kept it open as normal, but when she came to spend time with me, she preferred to keep it closed. She was happy to stand and be made a fuss of, completely relaxing and at one point even resting her head on my shoulder. After about twenty minutes, she wandered off to nibble on some gorse. Close-up photos of her eye have been shared with the owner.

    The ponies continued grazing as they gradually moved back towards Brock's Hill. By 16:15, they had reached the gorse bushes near the main path, where most of the girls stopped to graze. I said my goodbyes about ten minutes later, leaving them happily eating.

    The ponies were good today, aside from Tilly's eye issue.











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