Emergency Procedure

If you need to report an emergency to us such as injured or escaped livestock or damaged infrastructure please follow this procedure:

  1. Call the office on 01256 381190.
  2. If no one answers, wait for the answering message which will detail the name and mobile number of the member of staff who is currently on call.
  3. Phone the on-call member of staff who will then respond accordingly.

NOTES:

  • Please do not phone a member of staff directly unless you know they are on-call.

  • If you are unsure if a particular situation qualifies as an emergency then please phone the on-call member of staff anyway so that they can make the decision on how to proceed.

  • Most importantly of all – please do not report injuries or sick animals via the blog alone – always call the emergency on-call contact.


    Thank you!

    Thursday, 2 January 2025

    Thursday 2nd January - All 5 seen

    After an hour and a half spent quartering the site (Brock's Hill, all four corners visited and a wellie tugging trip across the centre), I was just leaving defeated via the cattle grid when I bumped into Andrea with her corgis.  She had also not seen the ponies and was concerned after yesterday's heavy rain.  I told Andrea that I planned to go back in via the kissing gate and re-check the corner I viewed on arrival. But only a few tens of metres down the fence line I spotted first one and then two more ponies between the barbed wire and the gorse.  I went back in and found the remaining two browsing the gorse in the sunshine.  All appeared well and content.

    p.s. I found a carrot on the grass in the SE corner.  Either a snowman has lost his nose or someone is continuing to feed them despite the notice.

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    Friday 21st February - All 7 seen

    The ponies were grazing among the trees near the racecourse fence line down by the Test Track gate at 12:10 this afternoon. Pandora wandered...